At 03:07 p.m. 23/03/2006, you wrote:
>I have an older Xtra "JetStream Plus" plan which has had the
>grandfathered 192k upstream option thru the last couple of changes. What
>I have now is basically the "Adventure" plan, but with 192k up rather
>than 128k.
>
>I have been corresponding with the Xtra Broadband Helpdesk to ensure
>that my 192k is preserved thru their latest plan change and have now
>established that it is not going to be, i.e.
>
>>I do apologise that I did not explain this further in my previous
>email.
>>When you changed plans last time, the 192kbps upload was a service we
>>could provide. With the Introduction of the new plans in April 2006,
>>the upload speed of 192kpbs is being removed completely so when we
>>change over your plan ( this happens automatically) we are not
>>physically able to keep the upload speed of 192k.

You should consider yourself lucky. My understanding is that even a number of those previously grandfathered (supposedly) lost their 192k a long time ago...

--
This message is part of the NZ ADSL mailing list.
see http://unixathome.org/adsl/ for archives, FAQ,
and various documents.
To unsubscribe: send mail to majordomo@lists.unixathome.org
with "unsubscribe adsl" in the body of the message