On Thu, 2006-03-23 at 15:07 +1200, Allan - Subscription Address wrote:
> I have an older Xtra "JetStream Plus" plan which has had the
> grandfathered 192k upstream option thru the last couple of changes. What
> I have now is basically the "Adventure" plan, but with 192k up rather
> than 128k.
>
> I have been corresponding with the Xtra Broadband Helpdesk to ensure
> that my 192k is preserved thru their latest plan change and have now
> established that it is not going to be, i.e.

..........

> Great.....
>
> Regards
> Allan

They will always get you in the end......

While I was in Canada last year, they mopved my phone to "Anytime
Plus"....having "told me" in that month's statement that I would be
moved unless I called and told them NOT to.

My wife's a lawyer...and shae says that is illegal....One must
positively/actively assent to any such change.

Apparently not a problem for Telecom. I called them up and they rolled
it back.....

Telecom is a joke that is long past being funny.

Steve

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