For the record I am in Wellington, and have personally observed this
behavior once myself.

I sent an email through to Xtra's Complex tech team, to which I received
no response.

I'm not holding out much hope of getting an actual response, either. The
email is more than a week old now...

The 'its working well enough that I don't mind' arguement is rapidly
becoming overwhelmed by the 'lack of decent tech support coupled with
weird problems is pissing me off' arguement. An ISP change may be in my
future...

Good luck!

Mark.

On Thu, 24 Aug 2006, Stuart Whelan wrote:

> I am in Christchurch, North New Brighton area.
>
> Very interesting to hear other people are seeing similar issues. I had a
> reply off-list saying that someone else had seen identical symptoms that
> were due to an IP address conflict, which has given me another line of
> investigation.
>
> Kind Regards,
> Stuart Whelan
> Technical Director
> Pacific Simulators International Ltd
>
> DDI: +64 3 9828866 x700
> Mobile: +64 27 2828074
>
> Recursion: See Recursion.
>
> -----Original Message-----
> From: Philip D'Ath [mailto:pid@ifm.net.nz]
> Sent: Thursday, 24 August 2006 7:51 p.m.
>
> We have a number of clients in the Wellington area that have been
> experiencing short duration connectivity issues. We see it as a short
> duration of packet loss. The DSL does not transition up or down.
>
> It only appears to affect Xtra customers.
>
> What area are you in?
>
>
> --
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