Well, things stopped working last night exactly as you described.
Only thing is that connecting with the modem for a minute or two
didn't fix things. Bummmer!

> BUT if the above doesn't work, then the fault is that you are receiving no
data
> back from iHug via the Satellite. I have seen this fault many many times
before.
> No matter how hard you tell iHug its their fault they won't care.
>
> To prove it, ping the IP address of the modem-server that you're logged
into
> ("ifconfig | egrep -A1 ppp" on linux will tell you your IP and the remote
IP).
> For me it is always 192.168.4.247 (NZWide user from Nelson). If you can
get a
> ping from that IP, but not from one of the ones above, then its defineatly
the
> satellite return-path that isn't working (when pinging the modem-server,
or the
> router next to it, all replies come back via the modem, but when pinging
> elsewhere all replies come back over the Sat).

I received a different IP but I could ping it.

> I believe its a synchornisation (Sp? ;-) problem between the iHug
authenication
> servers (probabally radius) and the MAC-encoder used in California used to
tie
> your current IP up with your MAC address.
>
> I usually find if I log in with the same account in modem-only mode
> (username@ihug.co.nz intead of username) for 1 minute, then log out and
back
> in satellite mode, all is well. I don't know why. I assume its either a
timeout
> problem, or when you log in as modem-only it syncs agian and is OK.
>
> Its a pity really as Ultra is a very cool service (cooler when they didn't
cap
> the data). If only they could get their problems sorted, and their A into
G when
> it comes to customer service.

I agree. Linux is unsupported though :-( Not that windows is supported much.
Last time I tried to get help the "select 1 for blah" with their phone
system
didn't work from Dunedin. Telecom checked and said the problem was with the
phone system. Works during 9-5 but not out of hours. I've not tried for a
while but
I have better things to do with an hour.

Regards

Paul.

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Received on Tue May 1 08:58:39 2001